Share:
Click here to apply for the Maintenance Laborer/Custodian position on Indeed.
Job Description
The Portsmouth Housing Authority is a dynamic, team-oriented, and mission driven organization that owns and operates over 600 affordable rental units, spread throughout 11 different properties in the city of Portsmouth, New Hampshire. The PHA also has under construction a 64 unit Workforce Housing Apartment building in the heart of downtown Portsmouth which will be a part of our $100 million real estate portfolio when it is completed in Spring 2022.
The City of Portsmouth is known as one of the best small cities in America. Portsmouth is the economic and cultural center of the North of Boston Seacoast region with a vibrant arts scene, world-class restaurants, miles of waterfront and historic downtown.
The Maintenance Laborer is responsible for general maintenance of the Portsmouth Housing Authority’s buildings and grounds. This position’s primary function will consist of sweeping, vacuuming, mopping, scrubbing, waxing and polishing floors using industrial vacuum cleaners, scrubbing and buffing machines. Sometimes using ladders, dusts and washes walls, cleans ceilings and dusts and polishes light fixtures. Washes and replaces blinds, and will move cabinets, boxes, furniture, crates and equipment to clean areas. May remove stains from surfaces such as rugs, drapes, walls, and floors using chemicals and cleaning solutions. May perform but not limited to painting, snow removal, grass cutting, yard work, additional custodial, and maintenance support functions as needed on behalf of the Facilities Director.
Work is performed individually as well as a member of a group with specific instructions being given and close supervision exercised. Self-discipline and independent scheduling and goal setting are required in the absence of daily supervision. The Maintenance Laborer is also responsible for maintaining high standards of property conditions and safety in our neighborhoods and building positive relationships with team members, residents and the wider Portsmouth community.
This is a 40 hour/week, full time position. We offer a competitive salary and benefits package.
Essential Duties and Responsibilities
- Sweeps, mops, and waxes floors, cleans and occasionally paints, cleans bathroom fixtures, kitchen appliances and vacuums all carpet areas as necessary. Removes rubbish, keeping dumpster areas clean and performs any other sanitational functions needed on an as-needed basis at all Portsmouth Housing Authority’s buildings and grounds.
- Must be able to follow oral, written, and visual instruction.
- Have the ability to analyze information and evaluate results to choose the best solution and solve problems.
- Have the ability to inspect equipment, structures, or materials to identify the cause of errors or other problems or defects providing successful sanitational solutions.
- Must be able to perform self-assessment to make improvements or take corrective action related to job functionality, duties and responsibilities.
- Will perform winter/snow removal operations consisting of shoveling and snow blowing during normal scheduled work hours and after hours as needed during inclement conditions.
- Responds to work orders entered into the system by responding and completing work orders assigned in a timely manner. Occasionally assist Maintenance Mechanics and Facilities Director with general duties in the installation and repair of plumbing, mechanical, and electrical fixtures or any other work order items as identified through the Portsmouth Housing Authority Work Order System only upon request.
- Practices safety precautions and be safety conscious at all times and reports to immediate supervisor any items requiring maintenance as well as any unusual or unsafe conditions.
- Vacant unit preparations by following the PHA maintenance standards.
- On occasion may operate and maintain powered grounds-care equipment such as tractor mowers, riding mowers, edger’s, trimmers, vacuums, blowers, sprayers, spreaders, and chain saws following all safety requirements.
- On occasion may operate and maintain non-powered grounds care equipment such as shovels, axes, loppers, and shears.
- Communicates appropriately and be courteously to residents, other employees, and the general public at all times.
- Troubleshoots positional maintenance problems. Informs Facilities Director or Property Manager of conditions needing maintenance attention.
- Operates and makes all installations and repairs according to local, state, national and HUD codes and standards.
- Participates in weekend, emergency and on-call maintenance coverage including winter/snow removal operations.
- Maintains confidentiality as to resident and Authority matters.
- Perform other duties as directed by Facilities Director, Maintenance Mechanics, and/or Property Managers consistent with maintaining high standards of property conditions, safety, compliance and rules enforcement in our neighborhoods.
- Listens and is attentive to resident needs, questions and concerns about Quality of Life issues.
Support of the Mission Statement
The mission of the Portsmouth Housing Authority is to be the leader in making quality affordable housing available for low and moderate income members of the community and to accomplish this mission by a fiscally responsible, creative organization committed to excellence. In pursuit of this mission, it is our intention to:
- Demonstrate excellence in leadership and management by working together as a team of residents, commissioners, staff, government and community;
- Ensure the efficient and effective maintenance and management of our properties;
- Foster a high performance staff with strong leadership, quality professional development opportunities, data-driven evaluation and teamwork in an environment full of pride, enthusiasm and respect;
- Demand and exemplify a commitment to integrity, professionalism and total honesty in a judgement free environment.
Minimum Qualifications
Education and/or Experience
- High School Diploma (vocational education preferred) and a minimum of two years’ experience as a laborer or custodian in a housing field preferred.
- Some knowledge of cleaning materials, equipment and methods commonly employed in the custodial care and cleaning of buildings, facilities and equipment.
- Some knowledge of general grounds care procedures and maintenance and equipment commonly used with facilities/maintenance.
- Ability to establish an effective working relationship with supervisor, team members and residents.
- Ability to gain experience through training (whenever possible) to analyze and assist with the repair of any major system of the Portsmouth Housing Authority.
- A valid driver's license is required.
- Must be able to successfully pass a background check as well as be insured by the Portsmouth Housing Authority fleet insurance carrier.
- Computer skills working with databases, Microsoft Office, Word, and Excel is also required.
Language Skills: Ability to follow oral and written instructions and to communicate back in both oral and written procedures. Ability to communicate effectively to common inquiries or complaints.
Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Work Environment: Ability to perform tasks requiring moderately heavy manual work. Ability to climb to high places and utilize ladders. Ability to lift up to 50 pounds. Ability to lift, carry, push, pull, or otherwise move an object. Work involves walking, standing and driving for brief periods of time. Work involves exposure to unusual elements, such as weather conditions.
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
License/Certification:
- Driver's License (Required)
Click here to apply for the Affordable Housing Application Specialist position on Indeed.
Job Summary
The Portsmouth Housing Authority is a dynamic, team-oriented, and mission driven organization that owns and operates over 600 affordable rental units, spread throughout 11 different properties in the city of Portsmouth, New Hampshire. The PHA also operates a Section 8 Housing Choice Voucher program serving over 750 people, a Resident Services Coordination program that serves 1,000 PHA residents, a 21st Century after-school program, and hosts a non-profit Childcare Center in our largest family development. The PHA also has under construction a 64 unit Workforce Housing Apartment building in the heart of downtown Portsmouth which will be a part of our $100 million real estate portfolio when it is completed in Spring 2022.
The City of Portsmouth is known as one of the best small cities in America. Portsmouth is the economic and cultural center of the North of Boston Seacoast region with a vibrant arts scene, world-class restaurants, miles of waterfront and historic downtown.
PHA is looking for a detail oriented, self-motivated full-time Applications Specialist to work with our outstanding Property Management team overseeing a portfolio of 605 affordable housing rental units in Portsmouth, New Hampshire.
This is an on-site 35 hour/week, full time position.
Essential Duties and Responsibilities
- Maintain applicant files and process applications in accordance with HUD and PHA procedures and regulations.
- Provide completed files to Property Managers and Section 8 in a timely manner.
- Adhere to all applicable Rules and Regulations, including the Portsmouth Housing Authority Admissions and Continuing Occupancy Policy and the Housing Choice Voucher Administrative Plan.
- Accept applications from the public.
- Explain program procedures, eligibility criteria, waiting list preferences, anticipated waiting times and other program issues to applicants and the public.
- Place applicants on the waiting list in accordance with PHA’s Administrative Plan and applicable HUD guidance.
- Manage the waiting list for all Public Housing, Tax-Credit Housing and the Section Eight Voucher Program.
- Participate in a waiting list update (purge) at least annually.
- Update applicants’ personal information and waiting list placement as required.
- Periodically review applicant files to update information on prospective tenants and place non-respondents in inactive files.
- Ensure that an adequate pool of verified applicants is available and work with property managers to ensure full occupancy of all PHA property by qualified tenants.
- Maintain the official lists of housing vacancies and waiting lists of eligible applicants for Public Housing and Section 8 Housing.
- Prepare monthly, annual, and other periodic reports required by HUD and PHA.
- Schedule eligibility determination interviews with applicants.
- Send letters inviting applicants to provide documentation to support their eligibility for the program.
- Process applications and information received from families and determine their eligibility for the program by verifying income, assets, and expenses, and calculating gross adjusted income.
- Run criminal background, landlord, and credit checks.
- Determine appropriate voucher size and/or bedroom size.
- Notify applicants of eligibility results.
- Participate in informal review process as required.
- Counsel applicants on their various housing options.
- Refer participants to other agencies.
- Listens and is attentive to resident needs, questions and concerns about Quality of Life issues.
Support of the Mission Statement
The mission of the Portsmouth Housing Authority is to be the leader in making quality affordable housing available for low and moderate income members of the community and to accomplish this mission by a fiscally responsible, creative organization committed to excellence. In pursuit of this mission, it is our intention to:
- Demonstrate excellence in leadership and management by working together as a team of residents, commissioners, staff, government and community;
- Ensure the efficient and effective maintenance and management of our properties;
- Foster a high performance staff with strong leadership, quality professional development opportunities, data-driven evaluation and teamwork in an environment full of pride, enthusiasm and respect;
- Demand and exemplify a commitment to integrity, professionalism and total honesty in a judgement free environment.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Minimum Qualifications
Education and/or Experience
- Associates or Bachelor’s Degree preferred and a minimum of three (3) years of related experience. Experience in Public Housing or Property Management a plus. Spanish speaking preferred.
- Experience with Microsoft Office suite and other basic software applications.
- Ability to maintain confidentiality and the ability to be flexible with schedule to meet PHA needs is required. Ability to communicate effectively both orally and in writing and ability to interpret, follow, and enforce a variety of housing regulations is also required.
- Candidates qualified under Section 3 of the Housing and Urban Development Act as Low income or as receiving assistance from the Portsmouth Housing Authority are encouraged to apply.
Language Skills: Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to communicate effectively to common inquiries or complaints from customers or business members of the community.
Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.
Work Environment: Generally, the work environment has moderate noises (office with computers). This position has ongoing interaction with residents and staff.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- related: 3 years (Preferred)
- Public Housing or Property Management: 1 year (Preferred)
Work Location: One location
Click Here to apply for the Assistant Property Manager position on Indeed.
Job Summary
The Portsmouth Housing Authority is a dynamic, team-oriented, and mission driven organization that owns and operates over 600 affordable rental units, spread throughout 11 different properties in the city of Portsmouth, New Hampshire. The PHA also operates a Section 8 Housing Choice Voucher program serving over 750 people, a Resident Services Coordination program that serves 1,000 PHA residents, a 21st Century after-school program, and hosts a non-profit Childcare Center in our largest family development. The PHA also has under construction a 64 unit Workforce Housing Apartment building in the heart of downtown Portsmouth which will be a part of our $100 million real estate portfolio when it is completed in Spring 2022.
The City of Portsmouth is known as one of the best small cities in America. Portsmouth is the economic and cultural center of the North of Boston Seacoast region with a vibrant arts scene, world-class restaurants, miles of waterfront and historic downtown.
PHA is looking for a detail oriented, self-motivated full-time Assistant Property Manager to work with our outstanding Property Management team. The ideal candidate is a team player who has exceptional organizational and problem-solving skills, and a strong understanding of Affordable Housing compliance and management.
This is an on-site, 35 hour/week full time position. We look forward to hearing from you!
Essential Duties and Responsibilities
- Actively participate in a highly collaborative, team environment with main office staff, property managers, maintenance staff, finance, resident services and area service providers.
- Work cooperatively with the Property Manager and centralized Recertification Department to assist in the process of new move ins (forwarding copies of all move in forms to main office), process move outs and inform the office of final move out date.
- Responsible for assisting in managing and communicating unit transfers.
- Answer tenant re-certification questions as needed to help ease tenants with transition.
- Maintain property/resident files including but not limited to:
Copy of Lease and addendums
Copies of rent change notices
Extra Key Information
Tenant Complaints/Issues
Copies of Late Fees
Copies of Demand for Rent & Eviction Notices
Work Order Information
Vehicle Information
Pet/Service Animal Information
Community Service Tracking
Inspection Results
- Enter work orders into the work order system.
- Assist in conducting annual and special unit inspections as well as unit turnarounds and showings.
- Assist the Property Manager in monitoring conduct of residents to ensure compliance with rules, regulations, and lease; maintain written records, and report occupancy violations, disturbances, and other infractions. Address issues and document or escalate to the Property Manager as necessary.
- Assist in working with Resident Services Team and participate in special events and activities as necessary.
- Answer questions and assist residents with information on programs or services available to them and/or refers to the appropriate resource or agency and maintain ongoing communication with residents.
- Listens and is attentive to resident needs, questions, and concerns about Quality of Life issues. Provides appropriate support, guidance, or direction to external resources as necessary.
Minimum Qualifications
Education and/or Experience
The successful candidate must be able to prioritize and manage a wide variety of tasks with superior organizational skills and attention to detail. Additional requirements include the ability to be flexible and cooperative with job demands and communicate well with elderly, disabled and low income families and individuals, be prompt and dependable and the ability to work independently. Because of the nature of this work, this position requires someone pleasant, personable and patient, having a desire to be of assistance to those in need.
Demonstrated computer skills including working with complex databases, Microsoft Office, Word, and Excel is required, as well as general office and clerical skills.
Benefits:
- Competitive Pay
- Comprehensive Medical, Dental, Vision, Life & Disability
- Pension
- Tuition Reimbursement
- Generous Paid Time Off & Holidays
Job Type: Full-time
Pay: $43,000.00 - $48,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: One location