Portsmouth Housing strives to help improve the quality of life for our residents, which we do in a variety of ways. Residents can take advantage of our Resident Service Coordination program to access a variety of programs and services available in our community.
Residents can contact us with questions or ideas via email.
Use the button at the top of our website to pay your rent online.
Portsmouth Housing’s Resident Services Coordination (RSC) program works with Portsmouth Housing residents to create individual work plans for residents with respect to employment, education, improving their health and finances, and moving towards independence from subsidy assistance.
For Resident Services Frequently Asked Questions, see the bottom of this page.
The RSC connects residents with local agencies and services to provide resources to assist residents in gaining valuable skills with the goal of achieving self-sufficiency. The RSC coordinates with partners in the community which offer educational programs, services, and activities for Portsmouth Housing residents. Examples of the services available include:
- GED/College Prep
- Education Advancement
- Employment Services
- Financial Literacy
- Help with Forms and Applications
- Income-Based Assistance
- Parenting Support/Education
- Volunteer Opportunities
- Youth Programs
- And many more!
Hundreds of area service providers offer assistance through a variety of programs. To learn more about what is available for NH residents, go to the United Way website.
Portsmouth Housing partners with Operation Blessing at the Greenleaf Recreation Center, and with the MC3 after-school program at the Gosling Recreation Center and New Franklin School to offer after-school and summer programming for our youth residents.
In addition, volunteers from New Frontiers Church coordinate a Kids Club for youth residents at the Gosling Recreation Center. Operation Blessing coordinates open recreation time at the Greenleaf Recreation Center for youth residents at Wamesit Place. Please contact Resident Services for sign-up information at 603-957-8131.
During summer break, we work with local food agencies to provide daily lunches for children at the Greenleaf and Gosling Recreation Centers. Seacoast Adopt-A-Block provides a weekly meal for all Wamesit residents. New Frontiers Church provides weekly meals for families at Gosling Meadows.
Frequently Asked Questions for Residents
Contact your Property Manager or call the main office at 603-436-4310 and press "0." If after hours, call the same number and press "0" to be connected to the emergency on-call service.
Residents will be charged as follows:
- Lockout after hours first offense - No charge
- Lockout after hours, second offense - $30
- Lockout after hours, third offense - $70
- Lock replacement - $150 (4 locks per unit)
- Lock replacement - $50 (1 lock per unit)
- New key - $2 per key
Guests or visitors may not be housed for more than 14 days total in any 12-month period without the written consent of the Portsmouth Housing Authority. In addition, any guest or visitor who stays either in the private dwelling or the Portsmouth Housing Authority premises for more than 6 hours in any consecutive days shall be considered a guest subject to the overnight policy. Furthermore, residents shall not permit day guests to loiter on the Portsmouth Housing Authority premises.
Should you wish to request an extension of the 14-day limit, the request must be in writing and delivered to the appropriate development office. Your request will be reviewed and you will be advised in writing whether or not it has been approved.
Residents must give prompt written notice to PHA if they leave their apartment unoccupied for any period exceeding two weeks.
In order for residents to have trust in their relationship with their RSC, it is important for residents to know that the information they reveal to the service coordinator will not be discussed with anyone. This means that personal information is not revealed to anyone, including property staff or resident’s family, without written permission, unless required by law. Exceptions to the Right of Confidentiality: federal and/or state law or federal housing regulations may require the service coordinator to disclose the following information:
- Adult Protective Services referrals-- it may be necessary to report residents who are endangered or exploited.
- Disclosure may be required to provide information pursuant to a proper court order.
- It may be necessary to report any information related to suspected fraudulent activity or other violations of federal, state and/or local housing law, regulations or other lease violations on the part of the resident.
- It may be necessary for federal staff from the U.S. Department of Housing and Urban Development (HUD) or Quality Assurance staff of the housing organization to review randomly-selected files solely for the purpose of assuring that the service coordinator is complying with all federal laws and regulations and is providing quality service coordination services.
- Finally, as a condition of participation in this housing program, the resident agrees as stated in the lease that any employee or contractor, including service coordinators, has a responsibility to report lease violations to the property manager.
Resident Services Frequently Asked Questions
The Resident Advisory Board is made up of residents in Portsmouth Housing property or participants in our Housing Choice Voucher program. Through a series of regular meetings, Portsmouth Housing Authority reviews policy, practices, and program goals with the Resident Advisory Board, and documents members’ comments and recommendations.
If you are interested in getting involved in your community as a member of the Resident Advisory Board, please contact Resident Services at (603) 957-8131 or via email at RSC@nh-pha.com.